Contact and fault information

For repair enquiries, send the equipment identity and the observed fault. The information below helps distinguish the symptom from a confirmed cause.

Phone / WeChat
+86 18025212569

Email
admin@fanucmitsubishi.com

Prepare the CNC model, full alarm message and fault symptoms.

• CNC series, machine manufacturer and machine model.
• Software series and version; exact amplifier and motor specifications.
• Complete alarm message, affected axis and a clear display photograph.
• When the fault occurs: power-on, motion, acceleration, deceleration or steady running.
• Recent maintenance, component changes and available original backups.

We are an independent CNC repair service. We are not affiliated with FANUC or Mitsubishi Electric.